COMPLIANCE AUDITS
Our
experienced staff assess the effectiveness of your current systems
by carrying out a thorough and detailed audit. We then provide you
with a comprehensive report detailing our findings and our recommendations.
SALES FILE AUDITS
Regular
or ad hoc to check files and sales documentation procedures
Follow up remedial action and reports are provided to you.
FSA MONITORING VISITS
We
help you to prepare for monitoring visits from FSA, such as TCF or
other specifically themed inspections. We will assess any actions
required following the Regulator's report and assist in implementing
an appropriate programme.
COMPLAINTS
Our
staff have extensive experience in assisting with the investigation
and handling of all types of complaint. Where necessary, we will liaise
with FOS and PI Insurers, and we can calculate redress and negotiate
settlement - if appropriate.
TRAINING & COMPETENCE
Assessment & Maintenance of ongoing
Competence
Supervision and coaching for in house Supervisors.
Record Keeping
Sales documents
CPD
Collate KPIs for Advisers
SPECIFIC TRAINING
Money Laundering
Suitability Letters
Complaints: Receiving, Actioning, Recording
Treating Customers Fairly (TCF).
COMPLIANCE HELP-LINE
One of our most popular services.
We provide help on all day to day regulatory matters - and the more
complex issues too - by telephone, email, fax. Usually, we can give
an immediate response. Where queries are more complicated we try
to respond within 24 hours.
In addition, we provide our clients with regular compliance briefing
notes - on the issues that matter. We do not simply restate comment
that is generally available elsewhere, we focus on practical interpretation
and guidance in those areas where you are going to have to take
action.
COMPLIANCE PROCEDURES/T&C MANUAL
User friendly manuals and procedures
provided - tailored to your firm - and updated as necessary.
REGULATORY REPORTING
We will provide guidance and help
on RMAR and similar issues. If required, we will complete them for
you.
Guidance and comment on all forms of
advertising and financial promotion, including your statutory documentation
- Key Facts, letterhead, TOB, etc, etc.
PROFESSIONAL INDEMNITY INSURANCE
We can advise on all aspects of Professional
Indemnity Insurance and we are able to obtain preferential rates
for clients of Accord Consultancy.
TRANSFERRING FROM NETWORK TO DIRECT AUTHORISATION
Network membership is viable for some
firms but doesn't work for others. If you value your independence
and want to make your own business decisions, we can provide all
of the necessary guidance and support to get you through to directly
authorised status.
DUE DILIGENCE
If you are considering expansion by
acquisition or, perhaps, a merger, it's crucial to have a full understanding
of the potential risks involved. Accord staff are experienced in
carrying out due diligence audits and reports, covering compliance,
corporate governance, risk assessment and financial issues.
RECRUITMENT
If you are considering appointing
new advisers, we will provide a tailored recruitment process covering
all of the checks and assessments that FSA expect you to carry out.
This will include a comprehensive assessment of an individual's
competence and compliance skills. Good staff are hard to find and
it's so easy to waste time and money on unsuitable candidates.
SKILLED PERSON REPORTS
Skilled Persons Reports (SPRs) are also known as Section 166 Reports. The name comes from that part of the Financial Services and Markets Act, 2000 which gives the FSA the authority to request firms to seek specialist assistance.
Accord Consultancy Ltd is one of the very few bespoke Compliance Consultancies to have been previously appointed by The Financial Services Authority to carry out Section 166 Skilled Persons Reports.
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